Cosmos Red SARA (StandAlone Red Apps)
A suite of Red Apps that run in Sabre Red Workspace and assist the agent in the reservation building process. Each app automates a different part of the workflow, from fare shopping to booking fulfilment. Apps interact with each other and are presented in a compact and uniform user interface that natively coexists within Sabre Red. They are triggered either manually or automatically based on agent actions. A basic common property of the apps is the fact that they bring quality control features in the booking process without the user changing environment and accessing a mid or back office. They can also enforce them by stopping the fulfilment commands if the agent tries to bypass the procedure.
The suite was created so as to bring the functionality of Cosmos Red to non-users of Travel Force Cosmos. In order to achieve this, a complete CMS (Content Management System) is included that is more than sufficient for the setup and management of the suite.
The suite contains the following apps:
In addition to the above red apps, which are installed in Sabre Red Workspace, a web CMS is included which can be accessed either from inside SRW, or from any recent web browser. The same CMS works for all SARA, but depending on the purchased apps, only the relevant parts are displayed.
Finally the above apps can have add-ons, which are not apps by themselves, since they cannot work on their own, but provide added functionality to the other red apps. The following add-ons are available (or will be available in the near future):